Product Sustainability

Giles Martin

Recycling responsibly

We provide customers with a variety of options for recycling their retired products, including helping locate nearby e-waste facilities and paying for products to be shipped back to us. Our updated packaging also includes labels that explain exactly how to dispose of certain materials.

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Packaging with care

A comprehensive approach to product circularity must include packaging. Our sustainable packaging solution uses Forest Stewardship Council (FSC) certified kraft paper and was first introduced with the launch of Sonos Roam. In FY22, we expanded the use of our custom paper to six product groups and removed over 98,000 pounds of plastic from packaging. By FY25, we aim to use 100% post-consumer, FSC-certified, and recycled plant-based fiber paper.

christian mackie

Increasing energy efficiency

In FY21 we developed more efficient hardware and software to make Roam the most efficient speaker in our portfolio, consuming just 1 watt when idle and 0.1 watts when asleep. We also implemented new power monitoring software that helps us track how software updates impact a product's energy consumption before launch.

christian mackie
Giles Martin

Giving products a second life

The Sonos Certified Refurbished program extends the life of products, meaningfully reducing waste and environmental impact. Backed by our standard warranty, every Sonos Certified Refurbished product undergoes thorough testing to guarantee Sonos quality and comes newly packaged with all its included accessories.

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Modernizing our materials

By transitioning to post-consumer recycled plastics and reducing use of hazardous materials, we are making our products more circular. We've also implemented a solution to give batteries in our portable speakers another life, sending them to a third-party partner that can recycle the material to be used in cathode development.

Giles Martin

Creating products that last

Designing for longevity with internet-connected devices means focusing on hardware and software. We have developed a new approach to product design and construction that uses fasteners rather than adhesives, making them easier to repair, refurbish, and recycle. In addition to physical longevity, we keep product software updated with bug fixes and security patches for many years.

Giles Martin
Giles Martin

Supply chain responsibility

Building productive and long-term relationships with suppliers is essential to the growth and success of our business, which is why we joined the Responsible Business Alliance (RBA), the world's largest industry coalition dedicated to corporate social responsibility in global supply chains. As Affiliate members, we align our supply chain approach to RBA guidance, including incorporating the use of shared audits and other crucial transparency tools that reduce risk across the tech industry.

Read all about our efforts

Learn more about our Environmental, Social, and Governance (ESG) in the 2022 Listen Better Report, where we share detailed information on our broader initiatives regarding sustainability, supply chain responsibility, giving back, diversity, equity, and inclusion, and disclose the progress we've made in the past year.

Giles Martin Download the 2022 Listen Better Report (PDF)